9jabet Privacy Policy – How Your Information Is Protected

2 What information we collect

9jabet collects the following types of information to provide its services:

3 How Your Data Is Used

9jabet uses your information only for the following purposes:

• Account Management: Verifying registration, login, and account authentication.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: To help resolve your issues quickly.
• Security Assurance: Prevention of fraud, deception, and unauthorized access.
• Legal Compliance: Complying with obligations imposed by legal authorities.
• Service Improvement: To improve your overall experience on our platform.
• Responsible Gaming: Identifying signs of excessive gaming and providing support.

4 Data Storage & Security

9jabet follows the highest industry standards to protect your data. Our security framework is outlined below:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Secure Data Centers: Data is stored on servers secured by internationally standard firewalls.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Staff Training: Only authorized personnel may access data on a need-to-know basis.

Data Retention Period: Data is retained for as long as your account remains active, and for up to 5 years after account closure if required by law.

5 Cookie Policy

9jabet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cookies cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: Used to monitor site performance. No personal information is linked.

You can block or delete cookies at any time through your browser settings. However, some services may not function properly as a result.

6 Data Sharing with Third Parties

9jabet may share your information with third parties only in the following limited circumstances:

• Payment Provider: bKash, Nagad, Rocket, and others — used solely to process transactions.
• Law Enforcement: When required by legal order or for the purposes of an investigation.
• Security Partners: Fraud prevention services — provided under strict confidentiality agreements only.

When sharing data with third parties, we ensure they adhere to privacy standards equivalent to our own.

7 Your Rights

As a 9jabet user, you have the following rights over your own information:

8 Children's Privacy

9jabet strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

If we are informed that a minor has created an account using false information, the following steps will be taken:

• The account will be closed immediately.
• All collected data will be deleted immediately.
• A parent or guardian will be notified if required.

9 Policy Updates

9jabet may update this Privacy Policy from time to time. When changes are made:

• The updated policy will be published on the website with the date noted at the top of the page.
• Users will be notified at their registered email address of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

10 Contact

For any questions or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team. We are available 24/7 to assist you.

We will respond to your request within a maximum of 30 business days. For urgent matters, contacting us via live chat will get you a faster resolution.